TIE Commerce Executive Management

Brian Tervo
President & CEO

Brian Tervo serves as President and Chief Executive Officer of TIE Commerce Inc where he is responsible for driving company vision, growth and profitability.

Since joining TIE Commerce in 1998, Brian has been a driving force within the company, holding a variety of positions of increasing responsibility including Chief Operating Officer, Director of Sales, and Director of Product Management.

Brian's leadership has been instrumental in streamlining TIE Commerce’s overall operations, allowing him to work very closely with all aspects of the business. Tervo has more than fifteen years of management and industry experience through work at American Medical Response, Cyclone Commerce and DNS Worldwide.

Prior to his career in the electronic commerce industry, Brian was a distinguished eight-year veteran of The United States Army National Guard and is a graduate of Northeastern University in Boston.

Eric Hutchinson
Vice President of Professional Services

Eric Hutchinson serves as the Vice President of Professional Services at TIE, overseeing day-to-day operations and performance of all personnel responsible for the delivery of Content Syndication Implementation Services, Product Training, Pre-Sales/Sales Engineering, and Value-Added Network support services.

Eric has over 12 years of IT services & sales experience that include direct services and project management positions in the employment, nuclear energy, and B2B sectors. Eric has held positions with MicroAge/Pinacor, DNS Worldwide, and Cyclone Commerce.  Prior to the technology services field, he worked in operations management for two contract manufacturing firms, responsible for plant production systems, quality control, and shipping & logistics operations.

Eric is a graduate of the Babson College SBA of New England Entrepreneurial Management Program and holds a B.A. in Marketing Communication from the University of New Hampshire.

Jeanne Hentges
Vice President of B2B Operations

Jeanne Hentges is the Vice President of B2B Operations for TIE Commerce. She joins TIE with over 20 years of Call Center Management experience that encompass both sales and service.

Prior to joining TIE, she served as the Director of Contact Centers and Central Station for the Cooperative Response Center, a company providing after-hours and overflow services to rural electric cooperatives nationwide. Jeanne has provided customer service leadership to a variety of businesses, both large and small, and has a strong focus on exceeding customer expectations.

Melissa Cromwell
Manager of Finance and Administration

Melissa Cromwell is TIE Commerce’s Manager of Finance and Administration and is chartered with overseeing all of TIE Commerce’s financial operations. Melissa has more than 8 years experience in various aspects of the corporate accounting environment including strategic planning, financial reporting, cash and budget management, debt restructuring, taxation, and internal auditing. Melissa holds a B.S. from Merrimack College.

Bob Dixon
Development Manager

Bob Dixon joined TIE Commerce in 2001 and heads the development team for TIE eVision and TIE Integrator, key components of TIE Kinetix. Bob works closely with the product management team to insure that new releases of these products match market and customer expectations.

Bob has over 20 years of experience as a software engineer and manager including positions at St. Paul Software and SPS Commerce. At St. Paul Software, Bob was one of the original developers and architects for spEDI*tran, the precursor of TIE eVision.

Prior to his career as a Software Engineer, Bob taught high school mathematics and was a manager in retail. Bob holds a B.A. in English from Carleton College with extensive course work in Management Information Systems and Software Development from the University of Minnesota.